05/05/2025

In some transactions, you need some Ethers to pay for the transaction gas fee. If your Ether balance is zero, the transaction may fail. You need to charge your Ether balance before trying again. In this article, we teach you how to do it.

1. Trade some of your tokens with ETH

You can go to market, Sell about 10 USD of your other coins and buy some ETH.

2. Swap some of your tokens with ETH

Go to Swap Page, Select one of your other tokens and swap some of them with ETH.

If your account type is still anonymous, you cannot use trading or swapping options, so, you have to complete your account information or you can go with other options. Continue reading:

3. Deposit some ETH to your account

If you have ETH in your personal wallet or in your other exchange accounts or another platform, you can transfer some of them into your Bicnex account. See ETH Deposit Page to get your deposit address.

4. Buy some ETH with your credit card

Go to Fiat Page, Select ETH to see available payment platforms, Select the platform that accepts your payment method and buy some ETH. If you need more help, this article can help you.

5. Upgrade your account to VIP level!

Our VIP users don't need to pay for any fees! You can Upgrade your account to VIP level and get rid of all fees in your transactions and trades!

We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support.

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