05/05/2025

Network crowdedness, speed, transaction fee, the number of confirmation required, etc, may vary on different public chains.

When making a deposit to your account, please confirm that the public chain you choose is the SAME as the public chain you've chosen on the sending platform (exchange or wallet). Otherwise, it may cause irretrievable asset loss.

Take USDT deposit as an example, ERC20, TRC20 and BSC are all available networks. Each of them has different requirements for minimum deposit and number of confirmations.

For instance, when ERC20 is selected on the account, please make sure you choose the SAME public chain (Ethereum blockchain, ERC20 standard) on the sending platform (exchange or wallet).

If you have no idea about blockchain networks, selecting the coin default network in deposit page would be a good idea.

We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support.

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