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Help Center
Welcome to help center! We have gathered some useful questions to help you work with the platform easier.
Select a topic from the question box to see more related articles to your question.
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Go Back To User AccountAccount
- I want to sign up
- Forget your password?
- Change account password
- Change email address
- Change phone number
- What is anonymous account?
- What is approved account?
- What can I do with a VIP account?
- What is business account?
- How can I earn referral rewards?
- What is affiliate program?
Deposit & Withdrawal
- Deposit Unreceived?
- How to choose the network for your deposit?
- Why is there a minimum amount for depositing?
- Withdrawal Unreceived?
- How to choose the network for your withdrawal?
- What is network gas fee?
- How much gas fee is needed for each ERC20 transaction?
- I keep getting error #1107 when I want to withdraw my tokens, what should I do?
- How can I charge my ETH balance?
- How can I buy crypto with my credit card?
Trading
- What is Maker & Taker?
- How to make a trade?
- Why are my assets frozen?
- How are trading fees calculated and charged?
- Open orders did not go through
- Beginner's guide of margin trading
- Beginner's guide of futures trading